PLACING AN ORDER & SENDING GIFTS
How do I place an order?
You can place an order directly online by going to our STORE Or you can call us at 1-855-POUCHIE (1-855-768-2443) during business hours Monday-Friday 8am-5pm ET.
Where can I find Pouchie Pals?
Currently, you can find all the Pouchie Pals products exclusively online on our website. You can see our full product selection in the STORE.
Why are your prices so reasonable?
We are interested in “soothing” for parents and gift givers too. We try to keep our mark ups as low as possible!
Can I send Pouchie Pals as a gift?
Absolutely, we have many gift options which you can find in the STORE including the Well Wisher, Dynamic Duo and Favorite Trio but we can customize as needed. Feel free to call/email if you have specific questions or would like to send a gift card along with your gift. Please note expedited shipping is available primarily through FEDEX. Please contact us directly to discuss the various option and pricing at customerservice@kidspref.com or call 1-855-POUCHIE (1-855-768-2443) during business hours Monday-Friday 8am-5pm ET.
I am having difficulty ordering...?
If for some reason you experience some difficulties ordering, it could be your browser on the computer you are using. Try a different browser, like Mozilla or Internet Explorer and if you are still having trouble feel free to email us at customerservice@kidspref.com. Or you can call us at 1-855-POUCHIE (1-855-768-2443) during business hours Monday-Friday 8am-5pm ET.
How do I contact you?
We look forward to hearing from you. You can contact us by email at info@kidspref.com and we will get back to you as soon as possible. Or you can reach us at 1-855-POUCHIE (1-855-768-2443) during business hours Monday-Friday 8am-5pm ET.